Position Overview

Marine Bank & Trust is looking for a Loan Processing Supervisor for our Vero Beach, FL branch office.  We are seeking a highly motivated mortgage professional that is a team player and will be committed to the Banks mission to provide a better experience built on quality customer service.  This position will be responsible for leading and supporting a processing team and to be an efficient multi-tasker responsible for managing all stages of the loan file from origination to closing within secondary market investor guidelines and Marine Bank & Trust residential lending policies and guidelines.  

Primary Responsibilities

Supporting processors and processing support staff, promoting timely and courteous service with strengths in RESPA, TRID and ATR/QM, Quality Control and HMDA reporting.  
  • Sets daily priorities for all processing staff, while maintaining compliance with regulatory guidance
  • Maintain feedback with loan officers, dept. managers, closers/funders to ensure high standards of continuing loan quality and peer effectiveness  
  • Make sure all processing staff meets required deadlines for loans within their pipeline
  • Provides guidance to all processing and support staff on program guidelines and acceptable documentation to meet program, agency and investor guidelines 
  • Proficient in how to look up all program guidelines
  • Fluent with DU & LP 
  • Must be proficient with FHA, VA, Construction Conventional, HUD and Agency guidelines
  • As directed by Residential Dept. Manager, assist other departments within the Loan Administration Dept. in resolving issues with problem loan accounts in order to protect the Bank from possible loss  
  • Provides ongoing training, coaching and mentoring to staff on a regular basis.  
  • Responsible for organizing and maintaining pipeline reviews with Residential Lending Dept. Manager
  • Maintains a thorough knowledge of the Loan Origination System as well as all related systems and identifies and implements changes to worksheets and work flows within the system
  • Monitors doc prep system for the processing documents utilized by department staff
  • Identifies required procedural revisions or suggested policy changes as required by defect findings, compliance and or guideline updates for system changes or enhancements   
  • Works closely with Residential Lending Dept. Manger to keep open line of communication
  • Maintains current knowledge of all rules, regulations and laws that apply to mortgage lending as well as BSA/OFAC/USA Patriot Act/CIP/AML

Required Qualifications

  • Five years of previous mortgage processing experience in FNMA/FHMLC
  • Must possess a minimum of 3 years supervisory experience in mortgage processing role
  • Excellent customer service skills  Excellent management skills
  • Must be proficient in using Loan Origination Software (Preferred candidates will have experience with Calyx PointCentral) 
  • Must be proficient with FHA, VA, Construction Conventional, HUD and Agency guidelines
  • Ability to manage multiple tasks and deadlines simultaneously
  • Bachelor’s Degree preferred, or relevant work experience in equivalent role 5 to 7 years 
  • MS Excel –Intermediate Level
  • MS PowerPoint –Intermediate Level
  • MS Word –Intermediate Level

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