|Report a Lost or Stolen Debit Card||eCorp Cash Management|
|Merchant Services||Merchant Capture|
|Positive Pay||Identity Theft Resources|
During normal business hours:
Call one of our personal bankers at (772) 231-6611 for the Beachland Office or (772) 778-6713 for the US Hwy 1 Office.
After normal business hours:
Call our Hot Card Service Center at 800-554-8969. This number is for lost or stolen debit cards only. For assistance with other matters (card not working, PIN reset, damaged card, etc...), please contact one of our personal bankers during normal business hours.
Our Merchant Services are available to business customers to help manage cash flow, process payments, and handle credit and debit card purchases. Marine has partnered with a national service provider with local representatives to assist in your payment processing needs.
Positive Pay is an online tool used to help protect business account holders from check fraud, including altered checks and checks clearing multiple times. On a secure website, the business customer regularly uploads files containing information on issued checks. The Positive Pay system stores the account number, check number, amount, and date uploaded for each check issued on the account. This data is retained until the checks clear, up to 180 days.
As checks are presented against the account, the Positive Pay system will “suspect” any check that does not match an issued item. A check is considered a suspect if the amount is different, the check number is not an issued item, the check has already been paid and the issued item has been deleted, or the check is presented outside of an acceptable 180 day window. When a check has been flagged as suspect, an alert will be generated to Bank personnel. The customer is contacted if appropriate and a decision is made to pay or refuse the check.
When an item matches all Positive Pay data fields, it clears the account as usual. No alerts are generated and it is removed from Positive Pay.
Positive Pay does not match the payee name, signature, written vs. numeric amount fields, etc... Only numerical data is matched (account number, check number, amount, and date issued).
Positive Pay should be used as a “suite” of services designed to inform and protect your account. Business customers should monitor their accounts frequently, even daily, using Marine Bank’s Internet and Telephone Banking services.
Call a personal banker today at 772-231-6611 to enroll.
Turn your office into a virtual branch of Marine Bank & Trust Company. Click here for more information.
Turn checks into electronic deposits at your very own office. Click here for more information.
You may place a security alert on your credit bureau file. This alert will flag your file for additional scrutiny at all credit reporting agencies. This service, which is free of charge, provides a significant layer of protection but you must contact the credit bureaus directly to request this alert. By law, we cannot make this request on your behalf. If you choose to put a security alert on your file with one agency, that agency will notify the other agencies; however, the notification is timelier if you contact all three agencies. You may place or remove the security alert at any time by calling one of the following agencies:
P.O. Box 9556
Allen, TX 75013
|Equifax Credit Information Services, Inc.
P.O. Box 740256
Atlanta, GA 30374
|TransUnion Credit Bureau
P.O. Box 6790
Fullerton, CA 92834
Review your account. Review your Marine Bank account frequently using our convenient online banking service. If you notice suspicious activity and/or suspect identity theft, immediately contact us at (772) 231-6611.
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Marine Bank's Internet Banking systems are NOT impacted by the "HeartBleed" computer bug. We reviewed our systems in response to the recent reports on "HeartBleed". There is no action required on your part. You do not need to change your Internet Banking password. The security of your accounts and personal information is our top priority. If you have any questions, please feel free to contact us at (772) 231-6611 or (772) 778-6713. You may also learn more about "HeartBleed" by reading this FAQ from the American Bankers Association.